Grace Parsels has been in the industry since 2015 and joined our team as Shared Services Coordinator in April, 2019. As the Shared Services Coordinator, Grace works to ensure new business processing is seamless for all parties involved. She is the point person for processing life, disability, and investment products.
In addition to new business processing, Grace supports efforts to integrate new systems and procedures to improve the business processing experience for advisors and clients, alike. She is highly organized, coachable and self-motivated, with a record of excellent customer service.
Grace has a Bachelor of Professional Studies with a concentration in Organizational Leadership and Health Care Administration from The University of Memphis. She resides in Highpoint Terrace, a quaint neighborhood in East Memphis.